SHIPPING

To which locations in Tanzania do you deliver your shipments?

We currently ship to Moshi and subsidiaries and Arusha. However, we only offer home delivery in Moshi. For other regions, delivery is to town centers where you can pick up your order at the nearest courier office.

For shipping anywhere else please call us to inquire and place your order on +255 782333330 or +255 784800319

How long does shipping take?

Moshi Same-day delivery if you order before 3 PM on a business day.
Other regions: 1-5 business days after your order is processed.

What are your working days?

We operate Monday to Friday, excluding public holidays, festivals, and weekends. Orders placed on non-working days will be processed on the next working day.

Can I see the shipping cost before checkout?

Yes! The estimated delivery cost will be displayed during checkout based on your chosen region and delivery method.

What delivery methods do you offer?

Moshi: Home delivery.
Other regions: Town center pick-up at the nearest courier office..

Am I allowed to collect my order in person?

Yes! You can choose to pick up your order at our premises in Moshi

What if my item is damaged or defective?

Although we make sure to pack your order in a secure manner, if your item comes in a damaged condition, please consult our return policy for guidelines on how to send it back to us in order to receive a replacement or refund.

Where can I find your return policy?

You can find our return policy https://panjwani.co.tz/refund_returns/